On Thursday, November 5, 2020, the upper rack of my Kitchen Aid Dishwasher KUDS35FXSS2 broke. The wheels that slide in the upper rack fell off. After I removed the rack, I noticed that the tabs that hold the wheels in place had broken off.
Using Repair Clinic, I was able to find replacement (S-Union) parts on Amazon for $23.99
4. W10253546 (W10712394) - Adjuster5. W10195839 (WPW10195839) - Adjuster
6. W10195840 (WPW10195840)- Positioner
After some fiddling, I was able to remove (5) and (6) by watching the following YouTube video:
I also inquired locally about the cost to replace parts by a service technician (Kyle from ASE Appliance Tech in Los Gatos), who quoted me $180.00
On Saturday, November 6, I received the parts from Amazon and proceeded to install them. It took me about 30 minutes, and I did watch the video below to help me understand the whole process.
It took some trial and error to replace all the parts.
The basic instructions to remove the broken Adjuster (4):
- Remove (5) Adjuster by pushing it in
- Remove (6) Adjuster by sliding it
- Push the clip inside (4) in using a flat screwdriver
- Pop the cover (9) from (2) using a flat screwdriver
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